International Customers

You will find a full catalogue of Sweet & Maxwell books, journals, looseleafs and CDs on this site. Most titles are supported by a brief description, while many include additional details on the product information pages.

Purchasing publications from our website is quick and easy. Simply add products to your shopping basket from product search results or the product information page. All of the selected products will appear in your shopping basket on the right of every page. When you are ready to complete your purchase, just click ‘checkout’ and you will be taken to your shopping basket where you can amend quantities and/or remove any products. Once you’ve finalised your order, you can checkout in three simple steps.

If you are in Europe, Africa or the Middle East you can order direct from this website. Visit the products catalogue for details of all our products including books, journals, looseleafs and CDs.

If you are outside this area, and want a Sweet & Maxwell publication, contact your nearest regional office.

You can order and pay using your Sweet & Maxwell Payer Account number or a credit or debit card.

Your Sweet & Maxwell Payer number can be found on all invoices we send you. Items ordered using your Payer number will be invoiced to you.

We accept the following credit and debit cards:

  • Visa / Visa Delta / Visa Electron
  • MasterCard
  • Maestro
  • American Express
  • Solo

All transactions submitted on our site are secure – click on the Verified by GeoTrust logo to the left of most pages for details of our transaction security.

Customers in the EU will be charged VAT at 15% on CDs and online products, unless you provide a VAT exemption number/certificate. If you have a VAT exemption number/certificate email it to sweetandmaxwell.international.queries@thomson.com.

Customers outside the EU are not charged VAT.

For more information about VAT charges see VAT in Billing & Accounts.

We deliver to customers all over the world. There is a charge for delivery, which depends on the destination, product(s) ordered and their weight(s). For details of the delivery charges click here.

When your products are delivered, your local Customs may charge you a Customs’ or import fee. Please contact your local Customs office for more information about their charges.

If your products are being delivered to a PO Box, please ensure that you have provided us with a relevant name, e-mail address and telephone number when completing your order.

Sweet & Maxwell, IDS, W Green and Round Hall titles:

  • Europe, Africa or the Middle East: 3 to 5 working days
  • Outside Europe, Africa or the Middle East: 7 to 14 working days

Non Sweet & Maxwell titles:

  • Standard delivery: between ten days and five weeks
  • UPS or FedEx standard delivery: 7 to 10 working days
  • UPS or FedEx Express delivery: 5 to 7working days

UPS and FedEx services are subject to an additional charge.

For additional support and information please select from the options below:
  • Billing and accounts – information about your invoice, account and statements can be found here, together with useful billing information
  • Existing orders and deliveries – check here for answers to questions you may have about the ordering process, and how to make changes to your order
  • Subscriptions - all you need to know about our subscriptions services can be found here
  • Returns - To ensure safe return of any products, read about our procedures here
  • Site help - We have made lots of improvements to the site, and here we’ll tell you more about them and answer any questions you may have



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